Frequently Asked Questions
How do I place an order?
Browse our shop, add items to your cart, select size and color, then proceed to checkout. Complete the payment via bKash, Nagad, or Rocket and enter your transaction ID.
What payment methods do you accept?
We accept manual mobile payments via bKash, Nagad, and Rocket. After payment, enter your transaction ID during checkout. Orders are confirmed after manual verification.
How long does payment verification take?
Payment verification typically takes 1-2 hours during business hours. You will receive confirmation once your payment is verified.
Can I use a coupon code?
Yes! Enter your coupon code on the cart page before checkout. Coupons may have minimum purchase requirements and expiry dates.
How do I track my order?
Log in to your account and visit "My Orders" to see your order status. Statuses include Pending, Paid, Processing, Shipped, and Delivered.
What is your return policy?
We accept returns within 7 days for unused items in original condition. See our Returns page for details.